As a valuable customer, your satisfaction is important to us.
We offer unique designs with the finest of quality materials.
All items are quality controlled and checked for any faults before they are dispatched to customers.
Should you receive an item that is not in perfect condition or not in the size you requested, please contact us for immediate exchange or refund.
There is no charge on refund items, however, there will be a shipping charge on certain exchange items.
Items to be returned/exchanged must receive an email with your request and sent back within 7 days from the date of receiving your package.
Please note that merchandise must be sent back in their original conditions, unworn, with the tags in order to be refunded/exchanged.
We do not offer refunds on certain pre-orders.
We process and ship all our orders 5 days a week, with the exception of Fridays & Saturdays and public holidays.
Orders will be processed when the authorized payment is received.
Regular orders take 1-12 days to deliver depending on your location.
Pre-orders; once you receive an order confirmation, it takes 7-10 business days within the GCC region and 10-15 business days to Arab countries and 15-25 business days to make & ship worldwide.
Shipping fees may vary according to destinations.
You can track your shipment by clicking on www.dhl.com and entering your order number.
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